RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,201–1,210 of 3,130 reviews (5 star)

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Informative and interesting

Patricia H · 21 Aug 2024
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Very welcoming/friendly fantastic training

Kerry M · 21 Aug 2024
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Response: Hi Kerry, so glad you found the training fantastic and Caroline so welcoming. It's really lovely to hear and we will ensure to feedback to Caroline.

The training brilliant really nice to talk about things and go through behaviours and to see what’s working and not working trainer really knowledgeable and helpful through the course.

Fallon S · 20 Aug 2024
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Response: Hi Fallon. Thank you for taking the time to leave a review and it is great to hear that you found the refresher training useful. we will be sure to pass on your lovely comments to the trainer.

Been a fab day, got so much from this. Refreshed all breakaway skills, ran through and practiced everything until we felt confident.

Julie L · 20 Aug 2024
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Response: Hi Julie. Thank you for taking the time to leave a review and it is great to hear that you got a lot out of the training. Refresher training is so important so we are really pleased to hear that you left feeling confident. We look forward to seeing you next year to hear how you put it all into practice.

Great refresher , Amy was brilliant and delivered the course very well.

Helene C · 20 Aug 2024
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Brilliant learner vey knowledgeable really enjoyed the course.

Andrew R · 20 Aug 2024
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Response: Hi Andrew. Thank you for your feedback. It's great to hear that you enjoyed the course delivery by Amy.

Excellent course. Trainers very friendly and approachable. Content appropriate to need. Made interesting with appropriate humour. Nice refresher

Gail H · 20 Aug 2024
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Very enjoyable and entertaining, a great way to learn. Even though it was a refresher, I still feel I learned a lot. Super tutors!

Emma B · 20 Aug 2024
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Enjoyable course that gives you useful information. Trainers great made you feel at ease .

Joanne R · 20 Aug 2024
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Great refresher Alan and Sharon spot on very helpful and explains everything nice and clear

Colin P · 20 Aug 2024
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Response: Hi Colin. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Alan and Sharon was explaining the material so well and you enjoyed the delivery of this.