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Positive course to take, helpful breakaways and remembering the arousal model and what STEPS stands for
Great refresher course. Good reminder of breakaways and arousal model .
Response: Hi Gabbie, Thanks for taking the time to leave feedback. It's great to hear you enjoyed the course delivery by Penny and you found this to be a good recap.
Very good training, with a mix of activities, and lots of opportunities for discussion.
Very competent in information and helpful with information when asked questions, very educated trainer
Very good course and the trainer is very helpful.