RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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I was really nervous Amy made me feel at ease..The course was excellent I really enjoyed it…

Tara S · 27 Jan 2025
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Response: Hi Tara. We are really pleased to hear that you really enjoyed the course despite being nervous. We encourage all of our trainers to be supportive so it is great that Amy was able to put you at ease. Hopefully, you will look forward to the refresher course next year!

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Very relaxed and very informative my moves feel a lot better

Elizabeth W · 22 Jan 2025
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Response: Hi Elizabeth. Thank you for your lovely comment. We are glad to hear you enjoyed the delivery by Caroline and you feel more confident with the techniques you were taught.

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John is an excellent trainer who kept us all motivated and made the course as fun as possible!

Reece M · 22 Jan 2025
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A great interactive session. Very engaging, a good refresher and knowledge reminder.

Jonathan H · 22 Jan 2025
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Really good Training enjoyed the day would like this trainer again

Vicky G · 22 Jan 2025
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Very nice trainer well you delivered.

Kerry M · 21 Jan 2025
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Caroline made the course very helpful and much more relaxed very hekpful

Nicolette R · 21 Jan 2025
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Very useful course, informative refresher course. Fun delivery and engaging

Sipilien B · 21 Jan 2025
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Great course. Lots of things that I can take back to my workplace. Trainer gave lots of advice. Liam was helpful in how to implement techniques safely.

Jacqueline B · 21 Jan 2025
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The course was really good learnt a lot Liam thought very well and made it interesting

Beverley S · 21 Jan 2025
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