Dan C, 17 Oct 2025
Enjoyable day, just the right amount of information, flexible enough to allow for various input from the team, but managed correctly to enable us to get through everything. DJ obviously enjoys his role and is knowledgeable on the subject
Laura M, 17 Oct 2025
DJ was fantastic and delivered a very engaging session today. It’s given me a lot to think about.
Nicki O, 17 Oct 2025
It can often be tricky to balance a one day course so that there is enough content but without it being too much - this was the perfect blend
audie b, 17 Oct 2025
great course and DJ was awesome and really good to work with.
Edward H, 29 May 2025
I really liked the trainer, Paul Gapper. He was very knowledgeable and made me feel at ease and able to share my thoughts and feelings. I valued being able to listen to the other participants and share ideas. Paul made everyone feel involved and that their contributions were valued.
Adjanni S, 02 Jul 2024
Amazing training, just by hearing about it we might want to discard the course, but being present and listening to the content we leave the course with more knowledge on how to handle difficult conversations with customers/students and how to make them leave feeling better and helped. We touched in points that are very important to our daily tasks at work and that we will definitely be using at work moving forward.
Pete C, 28 Feb 2020
London
Great course, really learned a lot from it!
Lauren H, 28 Feb 2020
London
Maureen was a great person to have leading the session today. Very attentive and understanding and makes you feel comfortable. Makes you realise things in a different light and that it’s okay to feel how you feel but it’s even better to change them thoughts in to something positive. I have gained such a deeper understanding of my emotions and I am happy I participated in the session today.