Key Account Management Reviews

Really informative and contained a huge amount of useful information that I will definitely apply in the future.

Karl is an excellent trainer - he guides through each stage and the process and allows a greater understanding.

Karl is a great trainer, enthusiastic & engaging to all involved on the course. Course content is interesting and related directly back to all participants.

Found Karl very helpful and made the subject matter engaging.

It was a good, well structured course. Simon was very knowledgable and personal. It was quite intense being in a 1-on-1 course but I think I managed to get the best I could out of it. However it was quite tiring being in that situation, so perhaps with an additional break or 2 it would have ben good to have a little more time for the material to 'sink in'.

Excellent - much better course than the last one I felt (negotiation). Plenty of relevant information, Simon Broom was very knowledgeable, and I learnt a lot

Great info passed, by excellent instructor

Simon fantastic as always

As previously Simon Broom is an excellent trainer keeping everyone engaged at all times.

Overall I found the course really interesting and interactive. Key account management is not something I at present do in my role but was useful to look at the planner and to develop my knowledge and understanding. The planner reminded me of project management as this is something I covered at university and can equip me in my future roles at Shell.