Key Account Management Reviews

Found Karl very helpful and made the subject matter engaging.

It was a good, well structured course. Simon was very knowledgable and personal. It was quite intense being in a 1-on-1 course but I think I managed to get the best I could out of it. However it was quite tiring being in that situation, so perhaps with an additional break or 2 it would have ben good to have a little more time for the material to 'sink in'.

Simon fantastic as always

Excellent - much better course than the last one I felt (negotiation). Plenty of relevant information, Simon Broom was very knowledgeable, and I learnt a lot

Great info passed, by excellent instructor

Overall I found the course really interesting and interactive. Key account management is not something I at present do in my role but was useful to look at the planner and to develop my knowledge and understanding. The planner reminded me of project management as this is something I covered at university and can equip me in my future roles at Shell.

Great Course as always with Simon, very interactive and engaging

I can definitely see how I can apply these tools and skills in my role dealing with key accounts and strategies.

Great to think about new methods and systems etc.

A brilliant opportunity to reflect on both personal attributes and characteristics of business partners. An eye opener into a bigger picture within account management