Showing 41–50 of 117 reviews (5 star)
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Course was detailed in best practice’s to de-escalate angry members of the public or difficult customers. Course trainer was very knowledgeable and good.
Really good trainer/instructor very professional and had loads of knowledge and a great bloke
Engaging course with lots of examples. Clear and easy to follow advice to de escalate situations and manage conflict.
Really good and informative course would recommend
Interesting course relevant to what we do on the highway
Brilliant way of providing the course and explained very well.