The room was very small and too warm by the afternoon. The chairs were also very slippery! I know there were staff changes so hiccups are to be expected but it would have been smoother if we had been told to bring a prepared presentation as the trainer expected. Joining instructions were not sent to me personally.Response : Thanks for the feedback, Anu, and we have taken on board your point about being advised in advance about prepartion requirements for the course. As you mentioned, this was a procedural error on our part and it has been attended to. We hope this didn't impact on the overall experience and that you have a toolkit of resources to help you deliver training to your colleagues.