CSTF (All in One Day) Mandatory Training Reviews

Good overall

Paul was an excellent instructor and very patient.

The training was interactive, informative and interesting.

The knowledge obtained from this training will go a long way to helping me in the field I work in.

The course feels a bit rushed as we are trying to fit a lot in a few hours

Enjoyable and interactive sessions

Very good.

I found the course to be very disorganized, and I believe much of this was due to the instructor’s approach. Unfortunately, the instructor’s conduct was unprofessional and, at times, disrespectful. The instructor frequently went off-topic, providing examples that were not relevant to the course material. Additionally, there was an incident where the instructor yelled at a fellow learners who briefly checked their phones to attend to family matters, using inappropriate language saying “ i don’t care who the hell you are”. The instructor’s tone was often condescending, and they did not allow for others to speak or if someone did they would argue with them . During practical demonstrations, such as chest compressions, the instructor did not allow for proper technique, such as failing to allow the chest to fully recoil, nor did they provide clear explanations—for example, on how to properly locate landmarks for compressions. Overall, I felt uncomfortable throughout the training, and I am disappointed, especially considering the cost of the course. I hope this feedback is taken seriously to improve the experience for future participants.

Instructor was very disrespectful, talked over people after asking questions and expecting answers. Also asked questions to deliberately confuse us, admitting to ask questions in a different way so it didn’t make as much sense. Quite condescending to others and argued with almost all answers that weren’t exactly what he was looking for. Instructor gave many off topic examples and went on unnecessary tangents about random things. Asked for all phones to be put away, and when someone brought it out respectfully to check it, not interrupting everyone, and previously stated she needed to check it for child care issues, he yelled at everyone about their phones and that the next person to do so would be kicked out of the class and swore at us while yelling about it.

Satisfactory