Crisis Communication Training Reviews

This course definitely gives you more confidence on what steps to take in a crisis and think about how to execute the start of the crisis comms plan. Taking part in practical scenario sessions really helps me learn - i enjoyed these sessions. The course helps you think differently. I found the pre course work really good insight into the course and again i enjoyed this part of the overall course.

Good half day course, very practical and relevant

Great use of the time - strongly recommended. You cannot control when a crisis is going to take place …but you’d better get ready for it!

The training is about understanding how to communicate and get your point across effectively without feeling pressured.

A really important opportunity to understand how to respond in a crisis. It was really useful being able to step into the role of spokesperson.

Very useful. Definitely a training experience.

Really great training - very readily tailored to our needs. Great presentation and easy to follow. Feel very ready to respond to crisis going forward!

Really insightful. And brilliant presentation. Fully engaging and knowledgeable. Answering all of my questions which I really appreciated. And went above and beyond to explain another acronym to help with our specific situation.

The training was entertaining yet educative. Trainers were very flexible to accommodate discussions which made the session effective.

1.Be compassionate and put people first when dealing with crises 2. Avoid been speculative 3. Remember to take control to drive the conversation 4. Be prepared for crises interview. 5. Act swiftly before the social media takes up the reportage.