Showing 1–6 of 6 reviews (4 star)
Although I am only a few months into my Level 3 Improvement Technician course, I have already started using some of the approaches from the course within my everyday work, including looking at problems in a more structured way, considering root causes and thinking about how processes could be improved rather than simply accepting the way things have always been done. I know there is a lot more for me to learn and put into practice. However, I am enjoying the course and feel that it is already helping me develop both professionally and personally. I am looking forward to building on what I have learned so far and continuing to apply the knowledge and improvement techniques to my role. Overall, I feel the course is highly relevant to my position and is giving me practical skills that I can use immediately within my everyday work. I am looking forward to seeing how much more I can take from the course as I progress through the remainder of the programme.
Aruna has been very good and flexible. The course has been a lot more difficult then I anticipated especially since my role with the organisation changing. Working within the humantarian sector, our day to day activities are impacted with whats happening in the world which has a huge impact on attending sessions and making time for the course.
Over the past couple of calls Rekha has helped me access different sides of cognassist and shown me different tools I can utilize to help improve my day to day role, e.g Microsoft co-pilot and in our most recent session the use of the Kai AI within Cognassist, these sessions have been an overall good help for my understanding in the areas that I can develop in order to ensure a greater success within my role