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Again Richard leading the way in presenting the course, very thorough in regards to the material and a top bloke.
Photo to illustrate the descriptions of elements as well as good & bad practice would be helpful
Overall really happy, got 20/20 and teacher taught amazingly! Would recommend!
Very good explanation of subjects and very good experience
Very patient. Good overall knowledge of the course.
Mike Evans was a great trainer, he gave everyone a chance to speak, went in depth on conflict resolution and also had a laugh. I have learnt a great deal on how to cope in situations and what to look out for to manage conflicts when out and around at work.