Showing 2,011–2,020 of 13,096 reviews (5 star)
Very well prepared and presented, very repetitive with words so that it’s fixed in your head
Excellent course and was delivered brilliantly
Excellent course Richard is very knowledgeable and very helpful
Trainer was very thorough an explained the procedure to an understanding level
I found this course to be both interesting and informative. Leading to thinking about how I have dealt with things in the past.
Learned about the useful tips and wording to handle disgruntled customers or members of the public.