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I took away what I needed regarding how to manage conflict of I was to receive it on site. Even if I do with my team.
Excellent knowledge
Trainer was friendly and great with explaining things.
Good, really good. Lots of supervised practice and examples.
Trainer was fantastic, full of knowledge and very approachable.
Good trainer, made the course a lot more enjoyable using past experiences.
John was a lovely trainer, well spoken and easy to talk to. Recommend him to all other course. Thank you for the opportunity and the knowledge from this course.