Its consistently clear, knowledgeable and approachable trainers are the strongest theme in attendees’ feedback. They explain complex material step by step, answer questions patiently and use humour, discussion and real-life examples to keep learning engaging and accessible. Attendees say the training refreshes knowledge, builds confidence for assessments and provides practical understanding they can apply in their roles. A small recurring theme is that some presentation slides and graphics need updating.
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Course gave great understanding and Insight into how tones and body language can change the situation My trainer was clear very informative and knowledgeable I would recommend more of an interactive based option maybe some multiple choice quizzes to see everyone’s understanding
Trainer was excellent & easy to understand especially when elaboration was necessary for certain people