Paul H, 10 Sep 2024
Very good course. Allan is a very good teacher. Thank you.
Elliot W, 09 Sep 2024
Very thorough course, well presented and informal conversations helped me appreciate the bigger picture. 10/10
Darren L, 09 Sep 2024
I found this course extremely helpful as it is very relevant to my job. My role consists with a lot of cold calling and accessing customer homes, particularly in areas I am not familiar with. The role is very customer based so it is great that I have been made aware of different scenarios/situations.
Gary M, 08 Sep 2024
All QT’s especially customer facing should attend this course
David L, 06 Sep 2024
Birmingham
Matt explained any problems I had in a very approachable manner
Frances O, 06 Sep 2024
Course was very informative and gave some good tips to deal with conflict in the future. Roy was a good presenter with real experiences to draw from. It would be useful to have some material to take away and use in the future.