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Customer Service and Complaint Handling Skills Reviews

Showing 5 star reviews : View all 54 reviews

Mark C, 24 Jul 2025

Really engaging- going off topic sometimes was a bonus to hear George’s experience and knowledge. Great day!

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Clare W, 24 Jul 2025

Very good course, really interesting, good balance of interaction

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Carys S, 15 Nov 2024

It was an informative and engaging course that gave me valuable insight into what goes into providing customer service and the challenges it may present.

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Tina L, 29 Feb 2024

Very good

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Ross G, 29 Feb 2024

Georges overall presentation was incredible, and allowed us all to engage, learn and take away from the day

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Kate W, 29 Feb 2024

Enjoyable. Definitely taken some points away to apply to my role.

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Jonathan S, 29 Feb 2024

This was a really well delivered course and I look forward to applying the information from this course to real-life.

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Alec B, 20 Feb 2023

Andy was great, nice, friendly and good communicator. He was engaging and kept everyone interested. Good course and I'm sure what I learned will help me in my role.

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Luke C, 15 Feb 2023

Good course, I enjoyed it learnt some good information

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Alex N, 15 Feb 2023

Very good course and good instructor

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