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Customer Service and Complaint Handling Skills Reviews
Showing 5 star reviews : View all 54 reviews
Mark C, 24 Jul 2025
Really engaging- going off topic sometimes was a bonus to hear George’s experience and knowledge. Great day!
Clare W, 24 Jul 2025
Very good course, really interesting, good balance of interaction
Carys S, 15 Nov 2024
It was an informative and engaging course that gave me valuable insight into what goes into providing customer service and the challenges it may present.
Ross G, 29 Feb 2024
Georges overall presentation was incredible, and allowed us all to engage, learn and take away from the day
Kate W, 29 Feb 2024
Enjoyable. Definitely taken some points away to apply to my role.
Jonathan S, 29 Feb 2024
This was a really well delivered course and I look forward to applying the information from this course to real-life.
Alec B, 20 Feb 2023
Andy was great, nice, friendly and good communicator. He was engaging and kept everyone interested. Good course and I'm sure what I learned will help me in my role.
Luke C, 15 Feb 2023
Good course, I enjoyed it learnt some good information
Alex N, 15 Feb 2023
Very good course and good instructor