Grace L, 06 Oct 2025
Excellent to have the opportunity to put interview skills and planning into practice and to obtain feedback from such an experienced interviewer. The role play exercise was extremely realistic and enabled me to practice the skills and techniques that had been covered in the training.
carly u, 01 Oct 2025
Really enjoyed the course, it was made interesting and relatable.
Tinarun N, 30 Sep 2025
Tim Kirkham comes from experience and this very telling. He understood and recognised when breaks were needed and kept the group well engaged. Highly recommend
Laura L, 17 Sep 2025
Great course instructor who was so interesting esp drawing on his personal experience. The course was interesting although probabaly not as relevant to my role as a complaints investigator.
Jason Y, 17 Sep 2025
The course was well delivered and and Tim was very good in engaging people and also doing the roleplay. The course content was informative but possibly could have more clearer diagrams and a bit more explanation on how to probe and micro probe.
Martin X, 04 Sep 2025
Would have like a bit more focus on whistleblowing, fact finding interviewing
Jamie R, 24 Jul 2025
Very good course and very informative. would recommend to others.
Paul T, 18 Jun 2025
Really enjoyed the course and the experience and knowledge of the trainer came through in how it was delivered