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Lee B, 16 Nov 2020

Truly brilliant training day - this is the first virtual training session I have taken part in and I must say is was one of the best I have been on as it was focused and I could hear clearly what was being said at all times without disruptions. The trainer Mark was excellent, interesting and really keep discussion flowing all day. Thanks Mark great job!

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Rebecca R, 11 Nov 2020

Very enjoyable and interactive

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Jamie M, 11 Nov 2020

Very good day overall. Thanks

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Claire P, 11 Nov 2020

Thanks, good to refocus on the impacts as a manager we have on the customer

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Ian S, 10 Nov 2020

I was a bit worried about learning via MS Teams, but actually I found it really useful.

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Tracy J, 10 Nov 2020

Very informative and up to date course content

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rebecca c, 10 Nov 2020

Overall useful course, thank you

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Francesca R, 10 Nov 2020

Richard was brilliant very knowledgeable, engaging and enthusiastic.

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claire Z, 10 Nov 2020

Really useful to take time out to take part in this course, well delivered and can easily see the application in my role

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Cat R, 10 Nov 2020

Richard was very engaging - i wasn't sure how a full day looking at a screen would go, but it was really interesting.

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