Lee B, 16 Nov 2020
Truly brilliant training day - this is the first virtual training session I have taken part in and I must say is was one of the best I have been on as it was focused and I could hear clearly what was being said at all times without disruptions. The trainer Mark was excellent, interesting and really keep discussion flowing all day. Thanks Mark great job!
Claire P, 11 Nov 2020
Thanks, good to refocus on the impacts as a manager we have on the customer
Ian S, 10 Nov 2020
I was a bit worried about learning via MS Teams, but actually I found it really useful.
Tracy J, 10 Nov 2020
Very informative and up to date course content
rebecca c, 10 Nov 2020
Overall useful course, thank you
Francesca R, 10 Nov 2020
Richard was brilliant very knowledgeable, engaging and enthusiastic.
claire Z, 10 Nov 2020
Really useful to take time out to take part in this course, well delivered and can easily see the application in my role
Cat R, 10 Nov 2020
Richard was very engaging - i wasn't sure how a full day looking at a screen would go, but it was really interesting.