Personal Effectiveness Reviews

Good that separated into 3 on-line sessions with breaks to help focus with course being delivered on-line, and use of breakout rooms

The trainer was very knowledgeable and I was filled with confidence.

Was really informative and will help alongside my enforcement role

really useful day which will take some reflection and processing

Really enjoyable and delivered in an engaging manner. Thank you!

I really enjoyed today and learnt a lot from Rich who had a wealth of knowledge and expertise about the subject.

It was great. I was not expecting so much depth and Rich was truly fantastic in bringing the messages across in the right way.

Really good. the breakout discussions were too short to share and understand the different positions

I really enjoyed the course - thank you! I know I will be able to use some of the techniques to help with my work going forward and will use different methods to try to influence different customers. Thanks again, really enjoyed the day :)

It was a good training session and I learnt a lot of good theory and it was good to have a discussion at the end with my partner to discuss how to start to put it into practice. It was a lot of looking at the screen which can be tiring, a downside of virtual sessions.