Katy B, 28 Jul 2022
The course was very informative and delivered in an engaging way. The content was relevant to my job and I will use the techniques for example active listening.
Valerie B, 28 Jul 2022
Excellent morning - lone working - good pointers and helpful for me to develop my teams lone working policy and their knowledge
Nicky M, 28 Jul 2022
Great refresher course, delivered very well, in an appropriate timeframe
Angela E, 28 Jul 2022
Didn't know what to expect, I'll admit I was a little sceptical. But it was brilliant, the best course of its type I've done.
jane w, 28 Jul 2022
excellent course good advice on not rushing into giving an explanation without seeking advice from union really enjoyed the course delivered very well by Rich
Viviene W, 26 Jul 2022
It was good to know how important to prepare prepare prepare. There have been many calls I have needed to go on where I had not fully considered the stakeholder's needs - which I will do now !