Personal Effectiveness Reviews

Very Interesting - looking forward to reviewing notes and trying some out!

I wasn't really looking forward to the course. However, by the end of the day I was really glad that I took the time to participate as I found it very useful and feel like it will benefit my daily work.

Was really informative and will help alongside my enforcement role

Training was well delivered over a virtual platform. Good group size which made interactions easy and not too daunting. Lots to take in over a very short time!

Really good. the breakout discussions were too short to share and understand the different positions

I really enjoyed the course - thank you! I know I will be able to use some of the techniques to help with my work going forward and will use different methods to try to influence different customers. Thanks again, really enjoyed the day :)

It was a good training session and I learnt a lot of good theory and it was good to have a discussion at the end with my partner to discuss how to start to put it into practice. It was a lot of looking at the screen which can be tiring, a downside of virtual sessions.

Very good and informative day, trainer full of knowledge and very friendly

It was useful, lots of information packed in one day which I now need to go away and put into practice.

A well put together training course that worked well in the virtual environment. Knowledgeable and enthusiastic delivery.