Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 51–60 of 589 reviews (5 star)

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Overall good delivery of corse

Caitlyn D · 11 Sep 2025
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I took away what I needed regarding how to manage conflict of I was to receive it on site. Even if I do with my team.

Emma H · 11 Sep 2025
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Good trainer, made the course a lot more enjoyable using past experiences.

Harry D · 10 Sep 2025
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Good bloke spoke well

Dylan K · 10 Sep 2025
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Very good guy. People skills amazing

Ben S · 10 Sep 2025
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Informative and great instructor

Peter R · 10 Sep 2025
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Mike was a great trainer. Learned a lot about resolving conflicts and how mental health is linked to diet etc. well planned and very informative.

Mason B · 10 Sep 2025
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Mike was great, really enthusiastic, efficient and approachable. Good knowledge of subject matter and lots of life experience to back it up. Top bloke.

Tristan W · 10 Sep 2025
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Mark made the course easy and informal but to ensure you understand the objectives required for day to day life. Also highlights key points where conflict resolution is necessary. Top bloke.

Jamie L · 08 Sep 2025
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Achieved the expectation.

Andrei E · 07 Sep 2025
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