Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 351–360 of 626 reviews

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Good course

Simon L · 17 Jul 2024
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Brilliant trainer with very interesting and useful information and advice

David S · 17 Jul 2024
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Good course, great instructor. Very knowledgable

Ryan G · 17 Jul 2024
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Instructor was very interactive and kept the information fresh and interesting

George M · 17 Jul 2024
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Great course for understanding conflict resolution. Pitched at a good pace.

Hannah B · 11 Jul 2024
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Course was brilliant. Wasn’t what I expected was better. Hats off to the trainer

Edward B · 11 Jul 2024
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Very informative. The course was engaging and good discussions were had throughout the day

Prav U · 11 Jul 2024
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Best course I been on

Louis S · 03 Jul 2024
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Engaging and entertaining. The instructor was informative and had a lot of life experience which made the course relatable. Not boring at all

Kayleigh H · 03 Jul 2024
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Excellent trainer easily taken the details in and very entertaining

Robert H · 03 Jul 2024
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