Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 321–330 of 589 reviews (5 star)

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Very interesting

Jeff D · 19 Aug 2024
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Excellent course would highly recommend to anyone

Lee P · 14 Aug 2024
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Very good

Regan C · 14 Aug 2024
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Very good course well presented by Roy, very knowledgeable

Russell G · 14 Aug 2024
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Very good experience, very intuitive and Roy was a great instructor

Liam B · 14 Aug 2024
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Found it very interesting and engaging

Mark G · 14 Aug 2024
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Very informative course

Geoffrey H · 14 Aug 2024
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Roy presented the course very professionally & with great enthusiasm

Jason R · 14 Aug 2024
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Roy was very open to contributions from the study group. Very informative and keen to give precise information. I found Roy very approachable and easy to discuss relevant experiences with. The new material recently developed for the course is a great addition

Matthew R · 13 Aug 2024
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Found the course very helpful

Fahren T · 12 Aug 2024
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