Highways Conflict Management Course Reviews

Great course, very informative and engaging. Taken lots of elements away to incorporate in to my work and home life. Thank you

Enjoyable course with a good instructor.

I found this course to be both interesting and informative. Leading to thinking about how I have dealt with things in the past.

Good trainer thanks mark

Good course

Learned about the useful tips and wording to handle disgruntled customers or members of the public.

Very Good

Great course, just think it should be done via a teams/ zoom call as no practical is required and it would save a lot of travel for all parties

Great instructor, learnt a lot from today

Engaging, informative discussions and respectful