Associate Trainer (Train-the-Trainer) Refresher Course reviews

5.0 (202 reviews)
AI summary of reviews

Practical skills practice and knowledgeable, approachable trainers are the course’s standout strengths. Attendees value the clear refresh of PBS theory, breakaways and restrictive interventions, alongside demonstrations, feedback and checks on understanding. Open discussion and sharing ideas with other trainers make the sessions engaging and relevant, while updated guidance and interactive activities provide useful takeaways that strengthen confidence and improve delivery back at work.

Practical skills practiceKnowledgeable trainersPeer idea sharing

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Kirstie creates a very safe and calm training room. It is easy for participants to ask questions and discuss things. I am conscious that as an associate trainer I have not been seen to demonstrate all the physical skills during the refresher, as we would for our own staff refreshers. I brought my own questions and queries and remain confident in my own delivery of the teaching and practice of the skills but I could be concerned around other AT confidence and competency if they have not had opportunity to demonstrate all the skills.

Tom H · 03 Dec 2024
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Response: Hi Tom. Thank you for taking the time to leave detailed feedback. Unfortunately, there is not time for every trainer to deliver every skill and the idea of a refresher is to recap rather than reteach. As you know from the recent observation in your organisation, we observe all associate trainers delivering in their environment in their first year of training and therefore are confident that we have robust measures in place to ensure trainer competence. Where trainers either self-identify as lacking confidence, or this is observed by others, extra support is provided on an individual basis. Please do not hesitate to contact us if you wish to discuss this further.

I appreciate how the refresher is personalised to our service, as we are able to discuss our young people in depth and the potential difficulties we are having. Kirsty and Andy have a wealth of knowledge that is evident with their teachings.

Tyler C · 15 Nov 2024
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Informative and bespoke to our service. Great training as always from Andy and Kirsty. 5stars and look forward to our next refresher.

David C · 15 Nov 2024
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Excellent bespoke training, highly relevant. Informative with two way solution focused discussions. Really well done, very enjoyable, thank you

Paul S · 15 Nov 2024
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Really lovely for the course to be delivered a bit more non formal allowing us time to ask questions and chat about scenarios

Carol C · 23 Oct 2024
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A Good course with some good unexpected hints and tips that i will put into practice Thankyou Kirsty

Nigel B · 23 Oct 2024
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Rachael , it's incredible trainer with lots of knowledge . She's always very supportive and helpful with any questions or new information's . She made the session very interesting and taught us some new skills which may be useful for us in future.

Martina H · 11 Oct 2024
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Response: Hi Martina. Thank you for taking the time to leave feedback. It is fantastic to hear you enjoyed the Associate Trainer refresher course with Rachael and you felt supported throughout. We will ensure to share this feedback with Rachael. Thanks again!

This was another great refresher course, it touched up on moves already known and I got lots of feedback on how over time the small details of moves had been lost in my practice. Thankyou!

Rebecca H · 08 Oct 2024
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The refresher training was good to meet other people within the sector to learn and share best practice. I have learnt new activities to utilise within the courses I deliver to maximise engagement and peoples understanding. Kirsty and Kirstie were approachable, helpful and made the training fun and highly insightful.

Kieran S · 08 Oct 2024
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Thank you Kirstie and Kirsty. Good course today, nice to meet other services within the group. Such as gingerbread man, with negative and positive. Also emotions game. Taking ideas away to use in my courses. Good physical skills practice and reminder.

Pearl W · 08 Oct 2024
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