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Associate Trainer (Train-the-Trainer) Refresher Course Reviews

Showing 5 star reviews : View all 160 reviews

Carol C, 23 Oct 2025

Really good day and good to refresh with Kirsty

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Jamie W, 23 Oct 2025

Great refresher session with some good new points for physical skills delivery. Also nice to see some relevant updates to the slides

Response : Thanks so much Jamie for your feedback! It’s great to hear you enjoyed the refresher, picked up some new tips for physical skills, and found the updated slides helpful. We’re really glad it added to your learning experience.

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Nigel B, 23 Oct 2025

Very informative learnt a few new tips and went through the new slides Avery good day thanks Kirsty

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Kieran S, 07 Oct 2025

Attended my associate trainer refresher today. The session was insightful and a good recap on breakaway skills. I learnt new information to use within my session to help delegates apply a gradient approach, remain safe and support people in a person centred and dignified way. Kirsty was engaging, helpful and respectful throughout. I always enjoy my annual refreshers and Sherwood as always, are incredibly supportive.

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Nyembani H, 07 Oct 2025

Always a delight to attend the refresher training. Kirsty was brilliant as always. Key points that stood out were the understanding how language shapes culture, how to improve de-escalation explained to staff, further understanding on the arousol model with the changes and the RPI refresher. The added examples and explanations made the training very enjoyable.

Response : Hi Bani. Thank you for your feedback. We’re delighted to hear you enjoyed the refresher training. It’s great to know the session reinforced key points on language, de-escalation, and the Arousal Model. We hope the session will continue to support you in your role as an Associate Trainer. Look forward to seeing you again soon.

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Adam S, 31 Aug 2025

Good to refresh and gain new ideas for future courses.

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Harli W, 31 Aug 2025

Good trainer. Very approachable, and supportive. Was positive about our team and our training.

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sean g, 29 Aug 2025

Always works well with Andy, great knowledge and understanding of the issues and how the setting runs. Have ideas around the issues and needs of learners and staff and spoke about what to look at to improve. Clear and clean with Q and A to check learning

Response : Hi Sean, Thank you for sharing such thoughtful feedback. It’s fantastic to hear that working with Andy continues to be a positive experience, his deep understanding of the setting and the challenges faced by both learners and staff really shines through. We're glad his ideas around improvement felt relevant and constructive. It’s also great to know the Q&A was clear and effective in checking learning. That kind of clarity and responsiveness is exactly what we aim for. Thanks again for taking the time to reflect and share

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Vicky S, 29 Aug 2025

Really helpful tips and ideas for refresher courses going forward. Theories are clearly explained with research to support- really informative and interesting.

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Linda T, 28 Aug 2025

Would have liked to have gone over all practical skill a bit more, but ran out of time. Enjoyed the course overall Andy really does know his stuff. Would have liked a few more ideas for refresh course

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