Subject matter was apt. Delivery was excellent. Deirdre was very professional and a very good communicator, which enabled a more open discussion nd more critical thinking on our behalf. Overall, very worthwhile.Response : Hi Garreth, Many thanks for your lovely comments. We are delighted you enjoyed the course and I will pass your feedback to Deirdre. Regards Lesley
The course was very beneficial , I was happy to attend and it was presented in a very professional way . The small group around the table worked very well with lots of involvement , everyone seemed at ease and happy to participate . I would recommend this course to others and I thanked my manager for encouraging me to attend .
I found Deirdre to be very interesting, great at getting the important points across to us all and held everyone's interest, Delighted I done this course I can genuinely say I have left with some ideas on how I can improve my ways of communicating in a more positive way and to use a different approach in getting employees to respond to the many work requests that my job would entail, Many thanks Deirdre