Really enjoyed the course and the refreshing approach to training - no ice breaker won me over instantly! Thank you!! I have marked lower on the pace and that is only due to wishing we could have explored more real areas of improvement within the course - possibly not practical but really gained value from the one we did. It was a shame the traffic delayed a lot of people at the start but this didn't result in the course feeling hurried - a credit to the trainer. I rarely look at booklets post training and after flicking through it a week later I haven't kept it. But I have kept the trainers contact details as welcomed.