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3 DAY - LEVEL 3 AWARD IN FIRST AID AT WORK COURSE (RQF) Reviews

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ANTHONY L, 13 Dec 2022

information on the slides was incorrect and the basic maths on a slide did not add up to incorrect number they had for number of vertebrae in the spine (had the spine as having 23 vertebra the maths equalled 24 and the spine it self has 33 vertebra). the Classroom was way way to small we had seven people crammed into a meeting room which barely had room for the tables let alone to hold a First Aid course where we would require to be using ANNIEs on the floor and carrying out other first aid responses with students laying on the floor

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Luke T, 08 Aug 2022

Good course, unfortunately, the trainer ( Andrew) promised us free parking on the day and was going to get our registration validated and I parked there for three days on the promise that the parking was going to be validated. if i knew it wouldn't be validated, i would have move the car in the first half hour of the course. Recently, I had a parking charge, Green Cross on two occasions said they were going to deal with it and now green cross are refusing to deal with it, said that they won't try and help remove the charge because andrew has apparently has told them that he didn't say this. I have 3 people that are currently writing witness statements and it will be going to court. Personally, If you do have Andrew, then please dont believe anything he says as he is misleading and is going to cost you a very hefty parking charge. Also Green Cross Training Customer service is terrible and they promise to get back to you and they don't. I had to chase them three times and now this matter has gone to debt collectors.
Response : Luke, I am very sorry to hear this. We always strive to give the best experience possible. We will fully investigate this incident.

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Camille M, 22 Jun 2022

Course was disorganized and some parts not relevant: We went out in town to try a localisation app instead of doing further revisions. (Wondering if the trainer is a sponsor of the app…) Subjects like serious illnesses, diabetes, stroke were all covered in just minutes. We did no exercise on recognition of symptoms. Instead of having questions all together we went into private questioning which is a waste of time as the answer could have benefited everyone. The slides used were not the Tesco first Aid slides. Trainer was concentrating in only a part of the class and not everyone equally. Half of the 2nd and 3rd day was just a repetition of the 1st day.

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