Handling Difficult Situations Reviews

Very informative, Andrea delivered the trainings very well.

I really benefit a lot from this training course

Very detailed information, well led tutor, was able to answer all questions, helpful and practical advice given, a real eye opener

Very good course and extremely knowledgeable trainer Lovely group of people

It was nice and trainer was good explained everything well

The course was very enjoyable and informative, the trainer explained the course very well, and presented it with enthusiasm making it feel like I wasn't back at school.

The course was quite insightful

Didn’t learn many ‘new’ things, mostly just a refresher for things that are already known.

Lots of scenarios and group discussion but did not feel there were many resolutions offered

It was Brillant