Enjoyable course with approachable and accommodating trainer if a little basic in it's content. Trainer went out of his way to tailor the course to meet our needs and also followed up with some content/spread sheets that would assist us in implementing some of the lessons learned.
I really struggled when asked to do the exercise and when I asked the trainer for support I still didn't have a clue what I was doing.Response : Hi Lynne - we were disappointed to see your experience with us was not good. We will address the point you made about understanding the exercise with the trainer. With regards your comment about 'internal processes', we were not instructed to include anything about this on this event, the brief was for our standard Finance course, which is what was delivered. Our apologies if we failed to meet your expectations and I will be speaking to the course organiser to establish how the other delegates found the course.
I think the booking process could be smoother as I'd booked to go on this course 6 months ago and after 2 cancellations had to travel to Newcastle (instead of Leeds where it had initially been booked for). However Cosensa assisted with my travel by deducting the cost of the train ticket from the course fee so well done to them for that.Response : Thank you for taking the time to review this courses, Nick, and yes, we share your frustration about the Leeds course not running. Our apologies for the inconvenience but we are pleased you found the course worthwhile