I really struggled when asked to do the exercise and when I asked the trainer for support I still didn't have a clue what I was doing.Response from course provider : Hi Lynne - we were disappointed to see your experience with us was not good. We will address the point you made about understanding the exercise with the trainer. With regards your comment about 'internal processes', we were not instructed to include anything about this on this event, the brief was for our standard Finance course, which is what was delivered. Our apologies if we failed to meet your expectations and I will be speaking to the course organiser to establish how the other delegates found the course.
I think the booking process could be smoother as I'd booked to go on this course 6 months ago and after 2 cancellations had to travel to Newcastle (instead of Leeds where it had initially been booked for). However Cosensa assisted with my travel by deducting the cost of the train ticket from the course fee so well done to them for that.Response from course provider : Thank you for taking the time to review this courses, Nick, and yes, we share your frustration about the Leeds course not running. Our apologies for the inconvenience but we are pleased you found the course worthwhile
Some grammatical errors in the presentation in relation to scearios. Use of a previous presentations notes. LSU. Lunch was very basic. Not enough for 4.Response from course provider : Thanks for the feedback, Darren, we will be sure to review the presentation and notes - that is very unusual for that to happen. We will take up the comment about lunch with the hotel