Attendees particularly value the course’s practical, step-by-step approach to safe de-escalation and physical intervention, with repeated practice building confidence for real workplace situations. They describe knowledgeable, patient and approachable trainers who explain theory clearly, demonstrate techniques carefully, answer questions and adapt to different learning needs. Sessions are interactive, supportive and professionally delivered, with relevant scenarios, evidence-based content and attention to patient and staff safety. Some reviewers find venues cold, noisy or limited in refreshments.
Generated from recent reviews; may not reflect every review
Showing 31–40 of 40 reviews (4 star)
Probably needs just more reviewing of previously learned moves, very easy to forget as they are all quite new to me