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Instructor was professional and made sure to keep each person happy and interested, as for the training I understand there is a basic need to understand hazards and risks but I would also understand if people were to get confused as to what applies to them as some factors may not come into play in different situations and works being carried out would not affect those carrying out such tasks
Rachel was a great host. Clearly understood what she was getting across. Good information and understanding if the course.
Good overview of Thames Water's safety culture and reinforces the responsibility we have as contractors working for Thames Water.