The TQUK Level 3 Award in Emergency First Aid at Work (RQF) provides learners with the opportunity to develop skills, knowledge and understanding to enable them to provide appropriate care and manage life threatening conditions, minor illness and injuries. Learners will have the knowledge and skills required to provide Emergency First Aid in an occupational setting in a prompt, safe and effective manner to meet the requirements of the Health and Safety Executive (HSE) First Aid Regulations.


The objectives of the qualification include supporting a role in the workplace and giving learners personal growth and engagement in learning. The qualification is usually delivered as a one-day programme of training and assessment for learners in work or preparing to work to allow them be first aiders in the workplace (low risk environments). This qualification lasts for a period of 3 years, after which learners will need to repeat the qualification, however it is recommended that learners refresh their knowledge annually. The First aid at work training course provides the comprehensive set of practical skills needed by first aiders in most workplaces to become a confident first aider at work. Giving both the ability and knowledge to deal with first aid emergencies. It meets the standards required to help comply with Health and Safety (First aid) regulations.

What you will learn

The course is made up of theoretical and practical sessions delivered by your Instructor who will provide a detailed course programme.

  • Understand the role and responsibilities of a First Aider.
  • Identify the role and responsibilities of a first aider
  • Identify how to minimise the risk of infection to self and others
  • Identify the need for consent to provide first aid
  • Be able to assess an incident.
  • Conduct a scene survey
  • Conduct a primary survey of a casualty
  • Summon appropriate assistance when necessary
  • Be able to provide first aid to an unresponsive casualty.
  • Identify when to administer Cardio Pulmonary Resuscitation (CPR)
  • Demonstrate CPR using a manikin
  • Justify when to place a casualty into the recovery position
  • Demonstrate how to place a casualty into the recovery position
  • Identify how to administer first aid to a casualty who is experiencing a seizure
  • Be able to provide first aid to a casualty who is choking.
  • Identify when choking is:
    • Mild
    • Severe
  • Demonstrate how to administer first aid to a casualty who is choking
  • Be able to provide first aid to a casualty with external bleeding.
  • Identify the severity of external bleeding
  • Demonstrate control of external bleeding
  • Know how to provide first aid to a casualty who is in shock.
  • Recognise a casualty who is suffering from shock
  • o Identify how to administer first aid to a casualty who is suffering from shock
  • Know how to provide first aid to a casualty with minor injuries.
  • Identify how to administer first aid to a casualty with:
    • Small cuts
    • Grazes
    • Bruises
    • Small splinters
  • Identify how to administer first aid to a casualty with minor burns and scalds


Role and Responsibilities: may include reference to: preventing cross infection; the need for recording incidents and actions; safe use of available equipment; assessing an incident; summoning assistance; prioritising treatment; dealing with post incident stress.

Others may include: Casualty receiving first aid; work colleagues; other people within the workplace environment.
Consent: Learners should be aware of the need for consent on a continual basis when providing first aid. Implied consent can be assumed when treating an unresponsive casualty.

When necessary: Learners should be able to evaluate a situation to determine when to summon further assistance and what type of assistance to request.

When to administer Cardio Pulmonary Resuscitation: must include agonal gasps. CPR must include: ‘correct placement of AED pads’ and ‘follows AED instructions’. Recovery Position: a position that maintains a stable open draining airway.
Administer first aid: Provide appropriate help to a casualty, manage the situation and seek appropriate assistance when necessary.
Seizure: relates to a generalised seizure.

First aiders should be suspicious of cardiac arrest in any casualty presenting with seizure.
Shock: hypovolaemic shock (resulting from blood loss)

Further information

Green Cross Global
Green Cross Global
1 Day
Aberdeen, Ayr, Birmingham, Bournemouth, Bradford, Brampton, Brighton, Bristol, Bromsgrove, Cambridge, Cardiff, Carlisle, Chelmsford, Coventry, Crawley, Croydon, Darlington, Derby, Doncaster, Dundee, Edinburgh, Enfield, Exeter, Glasgow, Gloucester, Guildford, Halifax, Hamilton, Headcorn, High Wycombe, Hull, Ilford, Ilford, Essex, Inverness, Ipswich, Leeds, Leicester, Lincoln, Liverpool, London, Luton, Maidstone, Manchester, Milton Keynes, Newcastle, Northampton, Norwich, Nottingham, Oldham, Oxford, Peterborough, Plymouth, Portsmouth, Preston, Reading, Romford, Salisbury, Sheffield, Solihull, South Mimms, Southampton, Stoke On Trent, Sunderland, Swansea, Swindon, Telford, Truro, Walsall, Warrington, Watford, Witham, Wolverhampton, Wrexham, York

Contact Information

Green Cross Global

Building 10, Candy Lane
Bothwell Bridge Business Park