Business:
The Learning & Development company runs open courses in leadership and development and also offers in-house training and coaching.
Goal:
To make giving feedback easier for its customers, and reduce the administrative burden on its trainers.
Results:
- Using Coursecheck to do this means that they are now able to generate more honest feedback and learners find it easier and faster to submit this feedback.
- Having this information delivered straight to Coursecheck means that trainers can get information straight from the website, saving time. It has also led to a dramatic reduction in paperwork.
- The public nature of Coursecheck allows the company to hold itself to higher levels of accountability.
Now our feedback goes public, it allows us to hold ourselves to a higher standard of accountability. And for us, that's great because it allows Learners to be completely honest about the experience they've had.
Ross Trigwell, Managing Director