The Learning & Development Company

Business:

The Learning & Development company runs open courses in leadership and development and also offers in-house training and coaching.

Goal:

To make giving feedback easier for its customers, and reduce the administrative burden on its trainers.

Results:

  • Using Coursecheck to do this means that they are now able to generate more honest feedback and learners find it easier and faster to submit this feedback. 
  • Having this information delivered straight to Coursecheck means that trainers can get information straight from the website, saving time. It has also led to a dramatic reduction in paperwork.
  • The public nature of Coursecheck allows the company to hold itself to higher levels of accountability.

Now our feedback goes public, it allows us to hold ourselves to a higher standard of accountability. And that for us is great because it allows them to be completely honest about the experience they've had.

Ross Trigwell, Managing Director