AKD Solutions Reviews

I loved it - very thought provoking.

Training was very helpful and work book very useful. Trainer had a good knowledge of complaints procedure.

Enjoyed (and found useful) the training. Would have liked a little bit longer for lunch!

I thought Akin was a great trainer. He had the right amount of enthusiasm for the role but was also able to realise that not everything fit perfectly into a given category. I thought the best parts of the training were when he was actually delivering the session as opposed to the workshop parts.

Akin and Judith are excellent and know their subject. Always useful to have a reminder and try to move away from the negativity of perception of a complaint either by myself or within my team

I found the course very interesting and the information provided was very good to take on board when dealing with service users and their families

good interactive course

I have not given a full rating as the course was not fully completed.

Good, informative, well delivered participatory course that informed and educated the attendees

Loved it!