My objectives were to learn more about unconscious bias and whilst this was met to an extent in that I did learn a little more I was expecting the whole three hours to be unconscious bias. This may have been an internal communication error I'm not sure. I think that your material is great but we do already deliver similar underpinning material in house which is extremely well received by delegates. I loved the game as a concept.
However, although I have rated this high, the course gives me the impression that I will be responsible for investigating/writing a response to complaints - I do not think that is correct? I thought the course was focusing on preventing a complaint becoming formal?
I thoroughly enjoyed the course and thought it was delivered extremely well, I do however think that some more information could have been given beforehand on what the course was, and what it's outcomes would be. This is only a small point but I think will help the next round of inductees into the programme.