AKD Solutions Reviews

Very well presented and interactive was very useful in practical guidance on responding to complaints excellent session

Very good, some very good ideas was given with regards to writing complaint letters

I am just awaiting the handouts to be emailed

The workshop was excellent in spite of the venue which was not the fault of AKD.

Over all the whole course was very good and I enjoyed it.

The session was great but the time constraints caused some slight problems. There were people who had worked on bids previously but their content felt rushed due to the artificial timescales. It's a difficult one to balance as you need to give people the feeling of writing a bid but can't allow much longer than the two days in reality. I really did appreciated the trainers emphasising to the group that this was an exercise, this helped keep the group on track and not beat themselves up too much when their bid wasn't "perfect".

I enjoyed the course, I found that the interaction with others was great, just a shame that people where just sent on the course and felt deflated that they were on the course.

Yearly follow up training will be helpful to everyone particularly we the service providers. Email resources to the participants will be a good idea to encourage further knowledge.

Very informative and learnt alot and will help with dealing with complaints and grumbles in the future

Great facilitation and expertise shared. A fun, challenging but inspiring day! Thank you so much