Showing 831–840 of 2,097 reviews
Great overview of various sections of the Act - good refresher for some elements and learned new information regarding some sections that I would not have been exposed to yet in my career. Enjoyed the day and would highly recommend to others.
Brilliant course, very useful in terms of work and outside of work. Thank you very much!
Good introduction to the topic. I learned a few good techniques in the course which have a practical use and should support me in discussions on this topic in future.
Very comprehensive course and the presenter kept it engaging throughout.
Thoroughly enjoyed the course & it was delivered excellently aswell, thumbs up from me.
I enjoyed the course, the content is useful and makes you think about how you approach different scenarios and to be mindful of the language, tone and body language that we use.
I thought the scenarios with role play at the end was not very effective - this would have been more useful to people who are not dealing with conflict on a daily basis.