I was surprised at the lack of intelligence of some people on the course - of people that supposedly did this for a job! I think it downgraded the course slightly. If it had been a qualification with a proper test at the end, these people wouldn't have passed!
Ironic as a feedback form mentioning distance from toilets was mentioned as humorous in the class. So here's mine. I had currently have a hip injury which made climbing stairs very difficult. I was shown to a route where I could access a lift and some toilets, these were quite a way away from the room. The breaks had all been condensed so 5 attendees could finish at 2pm. This added to the pressure to take a break and use the facilities as well, and get back to class. I really would worry for the suitability of the venue for toilet facilities for someone with a disability. When I asked if there were ones closer that I could use, the reception within the training environment was quite dismissive, hidden disabilities can come in all forms (i'm hoping mine is temporary) and just offered the alternative with lift access.
I had no issues with booking the training course. I had booked direct with the hotel for accommodation. There were continuous failures by the hotel in providing the basic functions for the training course (along with bigger issues for other delegates who had booked accomm through LRQA - as told by hotel training cancelled). If it were one or two simple errors then this could be understandable - however this occurred continuously throughout the week.