Hannah W, 21 Sep 2023
We had another trainer from Tower in recently and Russell was so much more professional and respectful. Last week there was some confusion regarding our home policy compared with Towers and the previous trainer would continually make unprofessional and unnecessary remarks on his personal feelings towards our policy. Russell started the day acknowledging that there was differences, understanding the pros and cons to all arguments and proceed to follow our in house policy. Russell was very knowledgeable, approachable and thorough with all aspects of the course.
Hazel D, 19 Sep 2023
Learned lots from this course and also a was able to refresh over things I already knew. Very well explained and great presentation. Using the fire extinguisher and showing the ways to evacuate someone from their bed in a fire emergency were extremely well taught and really informative and important. Many thanks
Christina T, 19 Sep 2023
Very good and informative and helped with any worries I had for working nights.
Luke H, 19 Sep 2023
Very informative compared to the previous, trainers were great
Eden E, 19 Sep 2023
Overall I think the course was very informative and engaging. It had been very eye opening and I feel confident of my responsibility’s as IC
Nathan S, 19 Sep 2023
Good info, real situations to think about and process. Friendly trainers