Showing 1–4 of 4 reviews (4 star)
I received a letter telling me that the course would be at one location, I turned up there to find it was actually at another causing me to arrive late. Another person had the same issue.
Ruth was incredibly knowledgeable, engaging, a great tutor who made you feel at ease. The course content was very interactive which helped bring the group together. I certainly gained a greater understanding of the topic which will benefit me in my job role going forward.
Overall the course was very good- we wasted quite a lot of time at the start of the day and this meant I felt some parts such as the claims element was quite rushed. However, the trainer was very engaging and there was a good balance of interaction and activities,