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John was excellent with the delivery of the course, engaging with participants and encouraging engagement with each other through break-out rooms.
Brilliant trainer, very aware of our workplace and how we work. Background knowledge very much appreciated.
Overall very good course presented very well. This material can be boring but it was presented in a very engaging manner good discussion encouraged which was great. Very interesting.
Good refresher to keep high standards and not accepting regular reoccurrences as part of the norm