Showing 1–10 of 26 reviews (3 star)
I have worked in offices 15 years so quite happy with my level of accuracy. Did not learn anything new. Also think it's a quite black and white way of looking how to do things. Everyone's does things differently, and what works for them, not just what works for the course provider.
Really enjoyed the course. Might add some more explanation on how it will improve my work-behaviour.
Good but too long should be done in 1 session
The course was alright. However, I think it could be modernised, as some of the techniques are slightly outdated. I understand the main principles of the course, but with modern solutions and software, I believe most people will walk out of this room and likely won’t use these techniques. Overall, I think this course is good for beginners and for employees who have been at a company for a long time and may have developed bad habits. However, as technology progresses, they might benefit more from learning new techniques rather than outdated ones. That said, the part on looking for errors did change how I approach things in the future.
Overall, it the course a good refresher and it was good to know tips for developing better accuracy.
Course should include more techniques to improve accuracy.
Some elements not relevant to the jobs or roles of frontline staff
Length of time the course takes could be shorter as concentrations levels were lost, personal for me and repetitive. All over ally trainer was really engaging.
Response: Thank you for your feedback, and I'm sorry to hear that you felt the course was too long and repetitive. I'm pleased to say that all groups improved, so we know that the workshops was a success, and the techniques that we explored are working. Practice is a key part of what makes the programme a success. We know that when customers have trialed shorter sessions that while they still improve, it's not as effective as the current format. 'Knowing' the techniques is just the start - it's mastering them, and most importantly, overcoming old habits, that takes the time and repeated practice. I appreciate that training courses involve time away from the workplace. But I hope that you can see the importance of accuracy, and that the time invested inside the training room will, over time, repay itself many times over on the outside. Best wishes Greg
A good enjoyable course. Better split over half days. Does what it said. Thanks