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ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)

AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

Knowledgeable trainersPractical examplesUseful resources

Generated from recent reviews; may not reflect every review

Showing 411–420 of 2,439 reviews (5 star)

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“

Really enjoyed the ITIL 4 Foundation course, I really learned a lot. The instructor (Mr. Eric Goodoien) made learning this course very interesting, achievable, and fun. We were challenged in many ways which led to the entire class passing both exams and the overall course. I'm glad to be part of ACI Learning.

JoAnn T · 20 Jan 2023

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N/A.

Richard M · 20 Jan 2023

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Enjoyed the course and would recommend it to others.

Wilkeem D · 14 Jan 2023

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As a beginner to IT, this course and the instructor were outstanding!!

Holland C · 14 Jan 2023

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Great class. I wish I would have taken it a long time ago.

Takorie T · 14 Jan 2023

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Great course and better instructor.

Bruce B · 14 Jan 2023

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Enjoyed the course.

India K · 14 Jan 2023

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Loved the class it could not have been better

Carl M · 14 Jan 2023

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Overall, Instructor was absolutely fantastic especially given how bland this course itself can be

Nicolaas V · 14 Jan 2023

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Great class!

Tyrone L · 14 Jan 2023

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