Showing 381–390 of 2,439 reviews (5 star)
great course!. I do believe that the actual course certification exam should be open book, because in a real environment, people read policies, conduct research before giving an answer. Closed book exams don't give a person an understanding of the knowledge they learned, it only tells them to remember a key word to get the right answer. Open books allows them to research, understand and apply it.
I'm excited for my future knowing that my learning is in good hands with ACI Learning.
I didn't know about this course upon beginning. But now I feel more confident in what I learned and how to apply it. I'm glad this is part of the curriculum. This will definitely help my future endeavors.
I enjoyed the course and thought it give me the tools and knowledge I needed to know about ITIL 4!
Thank you, Mr. Shuja. Especially for that "blue screen" example, it helped things click more when learning about ITIL-4
Great course but awesome instructor with patience and profesionalism
Amazing professor, once again very knowledgeable. "Everything in life is a process" Instructor Woods