Supporting Bereaved Customers reviews

4.8 (15 reviews)

Showing 1–3 of 3 reviews (4 star)

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Good resources provided and good chat with other advisers on strategies.

Maggie M · 11 Sep 2023
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Response: Maggie, thank you for taking the time to leave feedback. I am glad you found the resources useful and that the day generated some good discussions around strategy with other advisers.

Excellent trainer and course. To be honest I have been on a few courses relating to this topic in my last job but this one accurately summarised what the others took a few days to do. Thank you.

Gail M · 04 Sep 2023
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Response: Thank you for your positive feedback Gail. I'm so pleased you found the course useful.

The course was a very good insight into exactly what people are going through when they lose a loved one and how much stress and pressure that they are under to get everything done in such a short amount of time.... I feel that this insight will benefit myself when speaking to people regarding these situations as I will understand more what they are going through and how we could assist them during that time

David G · 27 Jan 2022
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Response: David, thanks for your feedback. It's great to hear you found the course insightful and will be beneficial to you with future customer conversations.