Youth MHFA face-to-face reviews

4.9 (564 reviews)
AI summary of reviews

Its sensitive, supportive handling of difficult mental-health topics stands out: attendees say knowledgeable, approachable trainers create a safe, relaxed environment for open discussion. Interactive activities, case studies, role play, videos and workbook exercises make the learning practical and engaging, while the ALGEE framework and take-away materials provide clear tools to use at work. Attendees report stronger understanding and confidence in recognising concerns, starting difficult conversations and supporting young people and others. The content is extensive, but the pace generally feels manageable.

Supportive trainersPractical activitiesWorkplace confidence

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Thoroughly enjoyed the training and learnt so much

Donna E · 09 Oct 2026
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Helen was absolutely fantastic and her knowledge on the topic was genuinely fascinating. I thoroughly appreciate her gentle nature, her ability to explain materials in a way we all understood, and her lightheartedness really made what could have been a very heavy session, bearable.

Sarah I · 09 Oct 2026
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Thoroughly enjoyed the two day course. I learned so much and gained a lot of confidence in myself and the way I will handle any crisis situation in the future. I particularly enjoyed how in depth the MH / MI conversations went and felt comfortable to ask questions at any time. Being dyslexic, I often feel nervous going into training but Helen made me feel comfortable from the beginning. Thank you Helen

Julia C · 09 Oct 2026
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Helen was fantastic. She made us feel safe to share ideas, tboughts and worries. She gave great advice and kept us all engaged throughout

Sarah S · 09 Oct 2026
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Really informative course Helen was honest and spoke calmly and clearly and I feel confident delivering mental health first aid

Clare F · 09 Oct 2026
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“

Really enjoy the engaging and tone of the session it's informative Helen was very knowledge and came across as a reassurance and supportive train which I how I will now be come.

Rebecca E · 09 Oct 2026
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“

Oh my goodness!! I had the pleasure of being taught by the lovely Helen for the last 2 days and I can’t thank her enough. Her experiences really did open up my eyes to other perspectives of mental illnesses other than my own. I felt confident and comfortable enough with Helen to share these experiences and I could clearly see, that she listened and really loves her job. Of course the whole course was fantastic and I’ve learned so much more now and I feel ready to apply it to my work and life as a whole. But, I can’t imagine these two days being just as impactful with anyone else other than Helen. She deserves the world. Thank you to Itec and especially to Helen.

Maisie W · 09 Oct 2026
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“

Very good course, also of useful information

Jade H · 08 Oct 2026
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Lovely job thank you

Laura P · 08 Oct 2026
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Great course very informative. Feel more likely to help someone in distress.

Tracy P · 08 Oct 2026
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